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Standard Operating Procedures (SOPs) are the basis for a large part of the day-to-day training that most pharmaceutical employees are required to perform. Still, it is not widely understood the extent of the commitments we make when we write an SOP or how the writing of the SOP can have a positive or negative impact on training or job performance.
For example, there is an expectation that procedures describe the most critical processes for product manufacturing and will be followed consistently, with few if any deviations. In this course, you will learn the keys to writing effective SOPs, the vital connection between the documentation and training spheres, and how to maximize this connection to improve the quality of both SOPs and training.
To accomplish these goals, we will review regulatory agency expectations when an SOP is written, provide suggestions for uncovering the process in its entirety and describe it clearly and concisely, indicate how to break portions of the process(es) into logical chunks, and show how the SOP and the training program can work together harmoniously. Understanding how the average employee is swamped with more work than they can manage, we will also provide tips for shortening this process and take advantage of tools that probably already exist in the systems that you use on a day-to-day basis.
We will provide valuable insights and examples that reflect the extensive experience of the instructor in the documentation and training fields., and which can assist you in writing and implementing SOPs with maximum efficiency and effectiveness.
Agenda:-
Why you should attend:-
Who Will Benefit?
With the many new developments in technology, threats to the privacy and security of health information, and stresses on compliance brought about by emergencies and pandemics, healthcare organizations are reviewing their compliance and making sure they have the proper policies, procedures, and forms in place. HIPAA Security Officers have been renewing their compliance activities and reviewing their documentation to make sure they can meet the challenges of the rules and avoid breaches and penalties for compliance violations as they survive the new stresses and demands on information systems managers and security managers across the country. Given the new realities of severe threats including ransomware and threats to patient safety, coupled with nationwide health emergencies and new technologies for communications, the work of safely meeting rules and legitimate healthcare needs can be overwhelming.
This session is designed to provide intensive, two-day training in HIPAA Security and Breach Notification Rule compliance designed for both the seasoned HIPAA professional as well as the individual newly appointed to the position of HIPAA Security Officer, including:
Learning Objectives:-
This session is designed for the HIPAA expert and HIPAA newbie alike who wishes to stay up with changes to HIPAA and related regulations in personal information privacy and security, as well as understand the regulatory issues most frequently encountered in the day-to-day operation of health care entities, as well as during emergencies. Objectives include learning related to a variety of topics, including:
Agenda:-
Day 01 (11:00 AM EST - 05:00 PM EST)
Day one sets the stage with an overview of the HIPAA regulations and then continues with a presentation of the specifics of the Security Rule, the Breach Notification Rule, a Risk Analysis overview and review of the HIPAA security safeguards, detail on recommended policies and procedures, and how to be prepared for HIPAA audits.
Day 02 (11:00 AM EST - 05:00 PM EST)
Day two begins with principles and methods of risk analysis for Security Rule and Breach Notification compliance and continues with a discussion of typical security issues and means for avoiding breaches and meeting compliance requirements when it comes to modern technologies, such as texting, e-mail, and social media. Finally, the day concludes with a session on the essential activities of documenting policies, procedures, and activities, training staff and managers in the issues and policies they need to know about, and examining compliance readiness through drills and self-audits.
Who Will Benefit?
This session will provide valuable assistance to all personnel in medical offices, practice groups, hospitals, academic medical centers, insurers, business associates (shredding, data storage, systems vendors, billing services, etc.). The following personnel will find this session valuable:
If a CMS surveyor showed up at your hospital tomorrow would you know what to do? Are you sure you are in compliance with the entire grievance requirements by CMS, OCR, and the complaint standards by the Joint Commission or your accreditation organization? Do you have a grievance committee? Do you provide a written response as required by CMS? The CMS grievance requirements have recently been a frequent source of investigation. In fact, it was the third most common problematic standard for hospitals. The grievance standards are located in the patient rights section.
This program will talk about a federal law that is enforced by the Office of Civil Rights requirements under Section 1557 of the Affordable Care Act. This law previously required many specific things and was revised on June 19, 2020. The hospital must still have a grievance procedure and compliance coordinator to investigate any grievances alleging noncompliance with this law including discrimination.
Come learn what you need to ensure compliance. Many hospitals are surprised at the number of regulations and the detailed requirements on what they need to do to comply with this problematic standard. This program will also discuss the Joint Commission standards on complaints and DNV Healthcare on grievances and how these crosswalk to the CMS grievance interpretive guidelines. This is a must-attend for any hospital. Staff should be aware of and follow the hospital grievance and complaint policy. The policy should be approved by the board. Staff should be educated on the policy. This program will cover what is now required to be documented in the medical record.
Learning Objectives:-
Session Highlights:-
Who Will Benefit:-
The current guidelines for documentation of office and outpatient visits were implemented in the early ’90s and have become cumbersome and outdated for the current medical provider. For 2021 CMS and the AMA have joined together to create and implement new documentation guidelines for office and outpatient visits that must be used starting January 1, 2021.
Areas Covered in the Webinar:-
Why Should You Attend?
The providers and staff involved in billing, coding, and documentation all need to understand the new guidelines to ensure the documentation supports the services being reported to the insurance companies. If the documentation does not support the services, and the provider is audited, there may be fees and penalties involved due to improper coding. These new guidelines make documentation easier as they are more relevant to medicine and the treating of patients today, and should reduce the time spent documenting irrelevant elements to the care of the patient.
In order for a medical provider to be compliant with the documentation and levels of service involved in office and outpatient visits, they must follow the current guidelines for documentation. Beginning January 1, 2021, there are new guidelines being implemented for all medical claims, regardless of insurance. These guidelines are published in the CPT® manual with an explanation of what they are and how to apply them. There are new ways of determining the level of service on the documentation to support time or medical decision making. Providers may have to change their documentation and templates based on these new guidelines and will need to know what is required.
Who Will Benefit?
Learn procedures relating to post-judgment files as well as the collection of money judgments and steps to take in order to locate assets of a judgment debtor.
This material will cover the laws and procedures relating to the collection of money judgments, including an explanation as to the steps a judgment creditor can take to locate assets of a judgment debtor and the court procedures available for attaching a judgment debtor's real or personal property. This topic will also discuss how a debtor's bank account and/or wages can be applied toward payment of the judgment debt. Additionally, the impact of bankruptcy on the rights of a judgment creditor will be analyzed. This topic will benefit lawyers engaged in creditor rights and collection as well as paralegals who assist those attorneys. The material is also appropriate for collection agencies and original creditors who resort to court action for the collection of debts.
Agenda:-
Securing the Judgment
Post-Judgment Discovery
Locating Assets
Garnishment on Wages
Attachment on Bank Accounts
Execution on Real Estate
Execution on Personal Property
Other Remedies
Effect of Bankruptcy
Learn to utilize Excel® to effectively manage and control inventory.
Organizations today are still challenged to manage and control their inventories. This impacts on-time customer deliveries, expedited purchases, longer work-in-process cycles, higher downtime, and wasted time and effort. The impact of misplaced, lost, and incorrect inventory due to the lack of the right inventory management tools have a significant hit on the organization’s total cost of ownership. It is also a very difficult number to quantify. One tool that many have found a great boon to inventory management is the use of Excel® spreadsheets. They help inventory planners get on top of inventory, its movement, storage, and transit. Using Excel® reaps benefits and pays for itself time and again. Inventory management and control are all about knowing when to order, how much to order, and how to ensure inventory integrity. Excel® supports all three of these efforts.
Learning Objectives:-
Agenda:-
Inventory Management and Control
Excel® Functions for Inventory Control
Steps in Creating Inventory Spreadsheets
Microsoft's® Basic Inventory Control Spreadsheet
Best Practices in Using Excel®
Who Should Attend?
This live webinar is designed for purchasing managers, material managers, presidents, vice presidents, business owners, and managers, CFOs, controllers, accountants, contract administrators, and buyers.
This 2-hour webinar will give you an overview of IRS employment tax issues and the various paths to resolve IRS employment tax controversies. Understanding the many facets of employment tax compliance including issues involving reportable amounts for FICA, FUTA, and SUI taxation, the impact of incorrectly classifying workers as independent contractors, and the paths to successfully resolve employment tax controversies are the fundamentals required to effectively represent clients before the IRS. Knowing how to address these particularly challenging cases will lead to more timely and successful employment tax controversy resolutions.
Learning Objectives:-
After attending this webinar, participants will be able to:
Who Should Attend?
When you learn to understand basic financial ratios and concepts, your decision-making abilities are greatly increased.
Administrative or Accounting professionals are the backbone of almost every organization. Your work might run the gamut—handling phone calls, coordinating meetings, creating reports, and a million other things. You’re working the front line. You’re behind the scenes, confidently handling it all. But when the discussion turns to “the numbers,” it’s easy to feel intimidated by the jargon … and a little uncertain about what it really means.
A basic understanding of accounting principles is all you need to feel more assured and give you the insight you need to make more informed decisions.
This webinar is intended for all financial & non-financial professionals and is designed for those who need to read and understand financial statements and will explain how to analyze these statements in order to make better decisions.
Learning Benefits:-
When you learn to understand basic financial ratios and concepts, your decision-making abilities are greatly increased. This topic is intended to be practical and is designed for those who need to read and understand financial statements and will explain how to analyze these statements in order to make better decisions. Financial statement analysis is used to find out what is right or wrong with a company's financial operations and why. Financial statements become so much more informative when the user analyzes the relationships of particular accounts or groups of accounts in those statements. The information is further enhanced if these analyses are compared over a series of years or to benchmark norms developed from financial statements of a representative sample of several companies in the same industry.
Topics Covered:-
Overview of Cash vs. Accrual Methods of Accounting
Review of the Basic Financial Statements
Analyzing Financial Statements for Management Decision Making
FDA expects firms to develop and implement a cybersecurity management program to reduce the impact of malware intrusion. That poses a big challenge because cybersecurity technology constantly evolves into more sophisticated methods, devastating malware packages, and increased stealth in avoiding detection and identification. If your cybersecurity program is relatively static, it turns your software design into a sitting duck. Vigilance plays a key role in cybersecurity management. FDA requires software developers to address cybersecurity issues before and after the software-based devices are marketed. This is part of the FDA’s Total Product Life Cycle paradigm coupled with an effective Corrective and Preventive Action (CAPA) program. However, the FDA provides little guidance on how to manage recovery from failed cybersecurity operations. What should your cybersecurity include? FDA is relying more and more on the use of voluntary standards developed from a number of sources and expects you to do the same.
Areas Covered:-
Who Will Benefit?
This webinar will give you a deeper dive understanding of some of the FDA’s FSMA (Food Safety Modernization Act) rules and a deeper dive understanding into the FSVP (Foreign Supplier Verification Program) rule including common mistakes made.
Areas Covered in the Webinar:-
Why Should You Attend?
This course will help you understand some of the basic rules and why it is critical to have a qualified individual that understands how to interpret food safety laws reviewing their hazard analysis and risk assessments of the foreign suppliers. It will also help understand who is required to meet the FSVP requirements.
The course will cover some of the FSMA rules that are focused on food packing, manufacturing, harvesting and importing. We will go deeper dive into the FSVP rule and identify what exemptions are covered, what modified rules mean and some of the definitions to differentiate who has what type of responsibility. We will also cover the common mistakes observed.
Who Will Benefit?
Case Management Boot Camp (Part 1 of 5) - Care Coordination: A Fundamental Case Management Role for Managing Cost and Length of Stay
Optimal value-based purchasing outcomes require effective care coordination and multidisciplinary teamwork. As case management departments have developed over the years, there has been a tendency for them to become siloed from other departments in the hospital. It is critical for strong care coordination and team effort to be in place. Patient flow, the optimal length of stay, increased costs, care coordination, discharge and transition planning, and minimal denials do not occur in a vacuum.
Healthcare reform, value-based reimbursement, and the revenue and reimbursement cycles all require care coordination for optimal clinical and financial outcomes. This program will focus on strategies for effective care coordination. It will identify steps to be taken to improve collaboration with key stakeholders, both inside and outside the hospital. The role of teams, as well as the structure of each team, will be discussed.
Learning Objectives:-
At the conclusion of these sessions, participants will be able to:
Target Audience:-
Anyone involved with transitions in care including RN case managers, case management personnel, social work staff, post-acute care providers, physician advisors, finance directors, quality management, and other interested personnel.
