In a 2018 meeting of the Association of Food and Drug Officials, home food delivery services drew great interest due to the potential for driver services to result in consumer-level food safety outbreaks because of the lack of industry and governmental food safety controls.  The coronavirus has significantly added to the need to protect drivers and consumers.

This simple forty-minute training will provide all concerned with basic home delivery coronavirus prevention training designed to protect this critical part of the food supply chain.

Luckily many of the critical sanitation and other controls previously developed for food safety help to prevent coronavirus as well.  Now is the time to establish and require preventive training that will also help reduce driver absenteeism and turnover during these critical times.

While consumers may hold the brand accountable for failures, restaurants, retail outlets, delivery companies, and drivers share in the responsibility to protect all supply chain participants.  From the drive-through line through the driver and into the consumer’s home, human lives are on the line.  
The food home delivery exploding market means that retail and restaurant chains are establishing systems designed to provide consumers with convenience service solutions.  Along with this new demand, enforcement of “last mile” food safety regulations mean that the food and food delivery industries have a primary responsibility to prevent food safety and coronavirus outbreaks.  The lack of a standardized training program to protect food deliverers and consumers is a significant hurdle that can easily be overcome.

Learning Objectives:-

• Learn how to standardize food delivery driver training
• Establish food delivery procedures during COVID-19
• Protect drivers, take out personnel and consumers by reducing COVID-19 risk
• Develop a company transportation system to control COVID-19 food safety in your operation
• Understand internal and external compliance requirements
• Work collectively to develop a valid food delivery preventive controls plan

Areas Covered in this webinar:-

• Why Home Food Delivery is a Critical First line of Defense Job
• How the Industry Works
• The Fear Factor
• The delivery process and virus Contamination flow
• Food Preparation
• Packaging
• Driver food pickup
• Transportation
• Delivery
  • Driver and Consumer Protection Basics
  • Sanitation
  • Hand washing and not touching the face
  • Social Distancing
  • Packaging
  • Feeling sick?
  • Sanitizing the vehicle
  • Temptations to “sample” food
• Face masks
• Coughs and sneezes
• Take your temperature

Summary:  What to do to protect yourself and your customers.

Prevent the delivery of the coronavirus to your customers.  Reduce driver turnover when they know how to protect themselves.
Companies seeking to reduce their liability for potential coronavirus and food safety outbreaks may choose one of two options designed to increase driver food safety knowledge and competency.  

Why you should attend:-

The link between the store and the consumer is the driver of the vehicle acting as a carrier between a supplier and a receiver with the store, delivery company, and driver assuming liability for the delivered product.  

Training for all personnel involved in the transportation of perishable foods up to the store level is now mandatory while regulations covering the transportation of foods beyond the store level are yet to be established.

Drivers and consumers deserve the same protection established throughout the COVID-19 era for other operations.  Drivers and consumers will be safer and more in control of their environment.

Who Should Attend?

• Food Delivery Driver Supervisors and Managers
• Retail and Take Out Food Companies (Managers, Directors, VPs)
• Compliance Officers
• Food Safety and Quality Team Members
• Documentation, data, management analysis team members