It is critical for all Healthcare facilities to do their due diligence to research when red flags suggest a physician’s past behavioral problems. Identifying prior unacceptable and disruptive physician conduct is a must during the credentialing process. There can be challenges surrounding the peer review process when a physician with staff privileges is alleged to have engaged in unacceptable behavior. Physicians exhibiting disruptive behavior often defend their conduct as being done out of concern for patients. However, a physician’s disruptive conduct can have an adverse impact on overall patient care and/or safety. Further, the Joint Commission requires facilities to address disruptive behavior by physicians and other staff members to gain and maintain accreditation. You need to understand the impact of disruptive physicians and what protocol should be followed to anticipate and minimize liability due to physician lawsuits, claims of poor quality of care, and claims of negligent credentialing.
 


Areas Covered in the Session:-

• CMS & Joint Commission: How to Comply When Dealing with Disruptive Docs
• Hospital Code of Conduct: What you must include?
• Policies & procedures required to deal with disruptive physician behavior
• Acceptable vs Disruptive & Inappropriate behavior
• Comprehending TJC reporting requirements: What you need to know
• Latest Regulations On Code Of Conduct for Medical Staff Bylaws
• Creating a baseline policy statement: Communicating the essentials
• Tips to establish complaint procedures: Acknowledge, notify, document
• Understanding the Peer review process
• Protocols to be followed while handling a non-compliant physician
• CMS Credentialing Requirements: Specific Action Required When Complaints Escalate
• Complaint & Investigative Committees: Processes & responsibilities
• How to handle Employed vs. independent physicians
• Best practices to preventing problems: Helpful hints to ensure compliance
• FAQs and Resources